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Q: Is the call free and who will I speak with?

Yes, calls are free. You will speak with a licensed agent authorized in your state.

Q: Do you show plans or prices online?

No. We’re a call‑first service. Plans and pricing are discussed with a licensed agent by phone.

Q: When can I enroll or change coverage?

During Open Enrollment or if you qualify for a Special Enrollment Period (life events, moving, income change).

Q: Alternative Health Options available?

Yes, if State Marketplace does not provide an option that fits your budget, licensed agents have access to additional coverage options.

Q: What information should I have ready?

ZIP code, dates of birth, estimated income, doctors and prescriptions if relevant, and any loss‑of‑coverage notices.

Q: Are calls recorded and how is my data used?

Calls may be recorded for quality/compliance. We follow HIPAA/TCPA where applicable and only share what’s needed to help you.

Q: Do you offer help in Spanish?

Yes. Ask for a Spanish‑speaking agent or switch the site to ES.

TMH is built for brokers and general agents as a compliant resource to support individuals seeking Marketplace coverage.

Brokers and agents can offer employers a no cost voluntary resource that connects employees with licensed agents for ACA Marketplace and Medicare support year round.

Broker Inquiries

Schedule a call?🔍Check Subsidy Eligibility

The Marketplace Hotline (TMH) is a no-cost voluntary resource that provides individuals access to licensed insurance agents through broker and general agent partnerships.

TMH is not an employer-sponsored health plan and does not create ERISA obligations.

TMH is not affiliated with, endorsed by, or operated by HealthCare.gov, the federal Marketplace, or any state-based Marketplace or government agency.

TMH does not charge individuals for assistance. Individuals pay insurance premiums directly to the carrier.

By submitting your information or calling, you agree to be contacted by a licensed insurance agent for enrollment assistance. Additional consent may be required to complete enrollment.

Assistance in minutes No cost to you Switch to a dedicated agent

Licensed in your state

Free assistance

HIPAA & TCPA compliant

Open Enrollment Nov 1 – Jan 15. Need assistance outside the window? We’re here all year

Brokers & General Agents: Partner With TMH

Marketplace enrollment and follow-up support by agent.
Proactive outreach at 64½ to prepare your Medicare transition.
Seamless Medicare enrollment with the same agent. No re‑explaining.

What the Marketplace Hotline does

Licensed agents handle all enrollment activities including eligibility checks, premium tax credit estimates, doctor and prescription reviews, and enrollment completion when appropriate.

Agents provide Marketplace plan comparisons and handle all enrollment activities
Eligibility and subsidy checks (if you qualify)
Medicare transition planning when you approach 65
Licensed partners available Nationwide

How the call works

Calls are free. You’ll talk to a real person, a licensed agent with the appropriate state license. Licensed agents will confirm your situation, review your timelines (Open Enrollment or Special Enrollment Periods), and guide you through enrollment when appropriate, whether that’s Marketplace enrollment today or Medicare later.

Agent reviewing coverage options on a laptop

Confirm your path

Licensed agents can help you compare Marketplace and Medicare options.

Agent checking enrollment deadlines on screen

Check deadlines

See the exact dates you can enroll today.

Agent reviewing Marketplace options on a laptop

ACA Marketplace Assistance

See if you qualify for tax credits and reduced premiums.

Agent discussing Medicare options by phone at a desk

Medicare Guidance

Compare Medicare Advantage, Part D & Medigap plans in one place.

Based on national data, the average Marketplace premium tax credit in 2025 was approximately 0 dollars per month. Individual results vary based on income, household size, state, and eligibility rules.

Frequently asked questions

Quick answers before you call. No plans or prices shown online.

Is the call free and who will I speak with?

Do you show plans or prices online?

When can I enroll or change coverage?

Alternative Health Options available?

What information should I have ready?

Are calls recorded and how is my data used?

Do you offer help in Spanish?

Learn More About the Broker Program